Protection of Privacy Policy
In Supportas inc. (our company below), to comply with the Code and other laws and regulations regarding personal information,and care is taken to ensure the protection of important personal information of our customers.
- Our company may collect personal information which is necessary for the specific purposes.
- In the case of collecting personal information with papers, our company will expose the name and the phone number or email address of the personal information protection manager. Moreover, our company will clarify the use of the personal information, and collect only the necessary information.
- Our company will use personal information only if we have consent. Our company will never use personal information for the other cases, which are not necessary for the purpose, so our company will clarify the procedure for the use of personal information.
- Our company will handle personal information in an appropriate way. Our company will never expose personal information to others with no consent.
- Our company will protect personal information in an accurate and latest way. Moreover, our company will make the greatest effort for crisis management.
- In the case of entrusting the process of personal information to the exterior, our company will make them sign a contract for not exposing the information to others. Our company will resort to an appropriate way in order to entrust the exterior.
- If you want to consult or complain about personal information which our company handles, we will deal with your suggestion if you contact our company's inquiry desk.
- Our company handles personal information by following the law and the rules for protecting personal information.
- Our company settles the management system for protecting personal information. We review the system regularly, and improve it continuously.
Date of enactment：April 5th, 2016
Supportas Inc.
SEO Kyo Nagae
Contact information for protection of privacy policy
Supportas Inc. Inquiry desk for protection of privacy policy
#9F I-MARK ANNEX
3-11-13 Iidabashi, Chiyoda-ku, Tokyo-to 102-0072
Japan
TEL. 0120-790-845 e-Mail. privacy@supportas.co.jp
About the instruction of personal information
For the use of personal information
Our company will use personal information collected from our customers for the following purposes. In the case of using personal information for other purposes, we will clarify the purposes and have consents from the customers.
| Target information | Purpose |
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| Personal information related to Solution Consulting, IT Solution, Human Solution. | - Customer management
- Agency management
- Marketing measures
- Services or advertisements related to customers' interests.
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| Personal information related to business partners | - Business activities
- For the business partners' management
- Marketing measures
- Services or advertisements related to customers' interests.
|
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| Personal information related to employees and retirees | - For the employment and human resources management
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| Recruitment applicants' personal information | - For the contact related to selections and acceptances or rejections
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About the claim for disclosure of personal information
- Our company will answer immediately if the one who submitted personal information requested us to inform or disclose the purpose of the use of personal information, correct, add, delete, stop the use of personal information, or stop sharing the information to others*. We also do an in-house survey about the information.
※However, we cannot disclose, in some case. We will clearly explain why we can't when it happens. - In case you claim for disclosure, please claim by following the steps below. We might not answer your claim when you miss some steps.You have to pay 1000 yen for the stamp in order to claim.
- The information our company got through 'Application form for disclosing* personal information' are used only for the correspondence of inquiry, and we will never use them other than this.
| In case when the one who submitted the personal information claims | In case you ask for the disclosure*, please prepare the papers which are mentioned below, and send us with document delivery and courier services.
① 個人情報開示等請求書
Please download the file above, and fill in the blancs
② Identity document
Driver's license, Passport, Health insurance card. |
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| In case the agent claims | If the one who is going to ask disclosure* is the agent, please prepare 2 papers, which are the file above and the papers uploaded below.
For the legal agent
① The paper that we can notice that the one has the right of the legal agent
A copy of the family register, The copy of an health insurance card whose dependents are written (only for the one in parental authority)
② The paper that we can notice that the one is the legal representative
Driver's license, Passport, The copy of the paper which we can notice the agent's name and the address.
For the delegated agent
① Authorization letter（個人情報開示等請求書添付書類）
Please download the file above, and fill in the blancs
② Certificate of a seal-impression (publicated within 3 months)
③ The paper that we can notice that the one is the delegated agent
Driver's license, Passport, The copy of the paper which we can notice the agent's name and the address. |
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※Please contact the help desk for disclosure* claiming, if you want to know the detail about disclosure*.
Inquiry about personal information/help desk for disclosure* claiming
| Name | Supportas Inc. |
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| location | #9F I-MARK ANNEX 3-11-13 Iidabashi, Chiyoda-ku, Tokyo-to 102-0072 Japan |
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| Administrator of personal information | Kyo Nagae |
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| Contact details | TEL:0120-790-845 FAX:03-5226-5623
e-mail：privacy@supportas.co.jp |
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The name of accredited personal information protection organization, and the contact information for complaints and inquiries
| The name of accredited personal information protection organization | JIPDEC |
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| The contact information for complaints and inquiries | Personal information protection consultation service office |
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| Roppongi First Building 1-9-9 Roppongi, Minato-ku, Tokyo-to 106-0032 Japan |
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| Phone number | 03-5860-7565
0120-700-779 |
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This is not the reference for our company's services or products.
